This privacy policy explains how Blomster Adventures handles personal data in connection with its website and guided tour inquiries. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
We may collect your name, email address, phone number if you provide it, inquiry message, preferred tour date, group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information needed for site operation and security.
Most personal data is received directly from you through the contact form, email, phone, or other booking-related communication. Technical data is generated automatically when you visit the site and is used for delivery, security, and basic operational support.
The site uses essential cookies needed to keep the website functioning and cookies that store privacy preferences. We do not confirm the use of analytics or marketing cookies.
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.
We use personal data to respond to contact requests, confirm booking details, manage route and timing coordination, support website security, and maintain technical delivery of the site. Where relevant, we also use information to handle accessibility-related or dietary details that you voluntarily provide for planning purposes.
We may share personal data with service providers that support website delivery, technical maintenance, communication handling, or similar operational functions. These recipients are expected to process data only for the services they provide and to keep it confidential where appropriate.
We may disclose personal data if required to comply with legal obligations, lawful requests, or enforceable orders. We may also use or disclose information where necessary to protect rights, safety, or the integrity of our services within the limits of applicable law.
You may ask whether we hold personal data about you, request correction of inaccurate information, ask for deletion where appropriate, and object to or restrict certain processing in line with applicable law. Where a request cannot be fully granted, we will explain the reason and any remaining options.
To protect privacy, we may need to verify your identity and understand the scope of your request before responding. We will review the request, assess any legal or operational limits, and then confirm the outcome or any follow-up needed.
We retain personal data for the period needed to handle inquiries, manage bookings, provide the requested service, meet security needs, and satisfy legal or accounting obligations where applicable. When data is no longer needed for those purposes, it is deleted or anonymized according to our internal lifecycle review.
If we make material changes, we will update the policy text on the website and may use reasonable notice methods where appropriate. The updated version applies from the time it is published unless a later effective date is stated.
